How do I configure the Contact Form Widget?

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4 comments

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    Kate Schachter

    I'm trying to find out how to add two features to the Contact Us form:

    1. How to add a spam check feature to stop robo-spam.
    2. How to add an option, or just make automatic, the ability to have a copy of the sender's message sent to their email address.

     

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    SilkStart Support

    Hi Kate! Thanks for your questions and for taking the time to read our Help Articles :) The contact form features you have listed are unfortunately not part of the SilkStart platform today, but we're always keen to hear client feedback so we can know what changes might be the most beneficial. Thanks! 

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    Kate Schachter

    Thanks for the reply. I spoke with Ella Dowell last week, and actually, you do have the spam check feature. Perhaps my wording was not clear. She showed me how to add the ReCAPTCHA feature.

    As for the second, I hope you will seriously consider the automatic copy (or a checkbox to get a copy) to the sender's Inbox.

    Thanks.

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    SilkStart Support

    Hi Kate - you're right! We do offer a re-captcha feature, which you can learn more about here. When enabled, it will display in your enrolment flow, while you also have the option to enable it for non-members using the messaging system in your directory, though not currently on the standard Contact Form Widget. Thanks! 

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