SilkStart lets you control when outgoing emails (notifications, email campaigns, etc.) are able to be sent from your website. This allows you to internally test your website's settings without triggering any emails to unsuspecting members.
To view detailed information about your website's current outgoing email settings, log in to your admin panel and navigate to Settings > Apps > Emails.
To change your website's top-level outgoing email settings, please contact SilkStart support. Below are the available options:
- Emails are Sent
Any and all notifications that a member or admin is meant to receive will be sent from your website. This setting is recommended once you are ready to invite members and launch your new site.
- All Emails are Suppressed
No emails will be sent from your SilkStart site.
- Only admins (and @silkstart.com addresses) until launched
Before a network is launched, outgoing emails are turned off for all users other than admins and @silkstart.com addresses (ie. your account manager). This block on emails is to prevent the accidental sending of messages to unsuspecting members.
This setting is also designed to let you invite a pilot group of users to your site before launching, so that you can make sure everything works as intended. What this means is that although regular outgoing emails are blocked, password resets and welcome emails triggered from the admin panel will still be sent, allowing you to invite select users to log in.
After you launch, the setting will automatically change to "Emails are Sent".
- Only admins (and @silkstart.com addresses) receive emails
Only admins of your site and users with an @silkstart.com address will receive emails from your website. Welcome messages and password reset emails triggered by an admin will not be sent.