How do I change a member's expiry date?

Note: This process will not charge the member for their membership dues. To update a member's expiry date with a payment, please follow these steps.

You will first need to log in as an admin and navigate to your admin panel.

For an individual membership:

1. Navigate to Manage > People.
2. Search for the member's account and either click on their name or the pencil icon.
3. Click on the Membership Info tab. This page will show the member's current plan and expiry date.
4. Click on Change Plan.
5. Set the plan and expiry date that you want for this member.
6. Click the Change button, and then Save your changes to the user's account in the top right-hand corner

Their membership expiry date will now be updated, and their membership will be active until that date passes.

For a company membership:

1. Go to Manage > Organizations.
2. Search for the member's account and either click on their name or the pencil icon.
3. Click on the Membership Info tab. This page will show the member's current plan and expiry date.
4. Click on Change Plan.
5. Set the plan and expiry date that you want for this member.
6. Click the Change button, and then Save your changes to the user's account in the top right-hand corner.

Their membership expiry date along with any employees that share the plan will now be updated. The membership will be active until that date passes.