What variables or merge tags can I add to my configurable notification emails?

Merge tags (variable fields) take specific information from your database and add it as dynamic content to your customizable notifications. What does this mean? For example, if you want to address your notification to the person receiving it, you can simply enter {user_first_name} and each notification will automatically populate this field. 

 

Where should I use merge tags?

Each time a notification is sent with a merge tag, the most recent data will be pulled from your database. Merge tags can be added to most notification emails but not all will be relevant to the notification being sent. For example, if you add the {event_name} tag to the "New Member Join" email, the database will not know what information it should pull and will instead leave the {event_name} as default text. 

 

Common places to use merge tags: 

• Configurable notifications 
• Expiry Reminder emails
• Event Confirmation emails
• Event Reminder emails

 See this article for using merge tags in an Email Campaign. 

 
Member Variables

• {user_email}
• {user_name}
• {user_first_name}
• {user_last_name}
• {user_url}
• {user_home_address}
• {user_home_address1}
• {user_home_address2}
• {user_home_city}
• {user_home_province}
• {user_home_postal_code}
• {user_home_country}
• {user_work_address}
• {user_home_phone}
• {user_company}
• {member_number}

Membership Plans

• {membership_start_date}
• {membership_expiry_date}
• {plan_custom_message}
• {plan_name}
• {plan_price}

Companies

• {company_url}
• {company_name}
• {company_admins_list}

Jobs

• {job_name}
• {job_url}

Transactions

• {transaction_id}

Accounts

• {password_reset_url} - NOTE: the password-reset URL will expire 48 hours after it is generated (i.e., after the email is sent).

Recurring Membership Payments

• {user_auto_billing_status}
• {user_auto_billing_next_date}
• {user_auto_billing_next_amount}

Donation Amounts

• {payment_amount} = campaign donation
• {payment_date}

Campaigns

• {campaign_name}

Payment

• {payment_amount} - $amount
• {payment_date}
• {payment_currency_symbol} - $
• {payment_currency}
• {payment_method} - offline_visa, offline_mastercard, etc.
• {payment_type} - Membership, Event, etc.
• {last_four_digits} - last 4 digits of credit card

Invoice

• {invoice_number}
• {invoice_recipient_name}
• {invoice_description}
• {invoice_payment_amount}
• {invoice_link}
• {invoice_paid_date}

Events

• {event_name}
• {event_url}
• {event_date}
• {event_start_time}
• {event_end_time}
• {event_full_time} - will print out "{event_start_time} - {event_end_time}" if there is a specified start time and end time, or "All Day" if the event is an all day event.
• {event_location}

Event Attendees

• {attendee_name}
• {attendee_first_name}
• {attendee_last_name}
• {attendee_ticket_type}
• {attendee_company}
• {attendee_company_street_address}
• {attendee_company_address2}
• {attendee_company_city}
• {attendee_company_province}
• {attendee_company_country}
• {attendee_company_postal_code}
• {attendee_company_phone}
• {attendee_company_full_address} - will print out the street address, city, province/state, country, and postal code. 

Groups

• {group_name}

Group Discussion

• {poster_name}
• {item_posted_type}
• {item_posted_title}
• {item_posted_url}
• {discussion_title}
• {comment_user_name}
• {comment_text}
• {discussion_url}

Multi-Chapter Specific

• {user_chapters} =  all chapters they’ve ever been involved with
• {user_active_chapters} = all chapters in which they have an active membership
• {user_inactive_chapters} = chapters they may have been involved with but in which they are no longer active

Network 

• {network_name}
• {network_base_url}